ServiceNow is used to set up systems that define, manage, automate and structure IT services for companies. At a very simple level, think of it as a tool that allows you to raise and track tickets as well as process and catalogue regular IT service requests. Deliver scalable employee experiences to increase engagement, foster talent development, and boost productivity. With AI and automation you can empower agents and field technicians to proactively serve, helping to reduce customer effort. Unite on a single platform to deliver resilient digital services, extraordinary experiences, and increased productivity.
