Zoho Cares is a customer support and engagement platform that focuses on providing exceptional service and support to users. It offers features like ticket management, customer feedback collection, and knowledge base creation, aimed at improving the overall customer experience. Zoho Cares helps organizations address customer queries efficiently, track and resolve issues, and gather insights to enhance service quality. By integrating with other Zoho applications, it ensures a cohesive approach to customer support, facilitating better communication and resolution processes to meet customer needs effectively.
