Zoho Desk is a cloud-based helpdesk and customer support software that helps businesses manage and resolve customer issues efficiently. It offers features such as ticket management, multi-channel support, and automation to streamline support processes and enhance customer satisfaction. Zoho Desk integrates with other Zoho applications and external tools, providing a comprehensive solution for tracking, prioritizing, and addressing customer queries. Its robust reporting and analytics capabilities enable businesses to gain insights into support performance and improve their overall service delivery.
