Backbase | Engagement Banking Platform

Backbase is a Dutch banking technology financial technology company that provides engagement banking for financial institutions globally from large banks to credit unions and community banks. Backbase provides retail banking, business banking and wealth management. Backbase offers a new-generation Engagement Banking Platform, allowing you to progressively modernize your main customer journeys and re-architect your business operations around your customers. As per company website, “Rethink your bank’s digital transformation strategy with Engagement Banking. Transform your IT and business operations while prioritizing customer-centricity. Empower your teams to craft unique value propositions swiftly in the fast-paced digital landscape.” Company website further says, “We offer banks the opportunity to break free from the constraints of legacy IT systems and embrace a new-generation engagement banking platform. How? By enabling banks to gradually replace or decompose disparate legacy systems and construct a modern customer engagement orchestration architecture around them. This allows banks to prioritize essential customer journeys across all touchpoints while eliminating silos and empowering customers and front-office employees.”