The GetFeedback integration empowers customers to identify drivers behind cart abandonment and other behaviors, enrich customer data via post-purchase surveys, conduct audience research among site visitors, quickly resolve bugs, and create more effective marketing campaigns. By giving a holistic view of the customer, companies can accelerate their ability to learn from—and improve—the online shopping experience at a crucial moment in time when online shopping is growing more important than ever. Recent research from SurveyMonkey found that 81% of surveyed CX professionals say that online interactions have become more frequent since the onset of COVID-19. Salesforce’s 2020 Holiday Shopping Report also revealed that digital sales powered by Commerce Cloud grew a staggering 76% year-over-year this holiday season. As COVID-19 spurs consumers to shop online, companies must accelerate their digital transformation around e-commerce to remain competitive.
Opportunities for new revenue streams from microlending, mobile payments, and our eCommerce solutions – Brent Suen, President Logiq
Through this exclusive strategic alliance with KMSB, we have a tremendous opportunity to improve the lives of nearly 20% of the Indonesian population who normally do not have access to traditional financial services. The opportunities for new revenue streams from microlending, mobile payments, and our eCommerce solutions with this enormous user base are also phenomenal, potentially generating tens of millions of dollars of revenue annually.
Traditional Commerce: Front-end developers working on a traditional commerce system encounter a number of constraints when it comes to design and the overall process. Any changes made would require a great deal of time to edit the database, the code, and the front-end platform as well. Developers are also limited to what can be updated and/or edited without the risk of voiding a warranty or preventing any future upgrades. Headless commerce: With the removal of the predefined front-end platform, headless commerce enables front-end developers to create a user experience from scratch which fits nicely with their core business needs. Front-end developers don’t need to worry about modifying databases in the backend as all they have to do is make a simple API call. In other words, front-end developers are set free from the shackles usually associated with a traditional commerce platform.
BigCommerce has spent years investing in our platform APIs and integration capabilities to enable headless commerce as a full-featured option – Brent Bellm, CEO at BigCommerce
As commerce moves online, many innovative businesses seek to pair a customized and differentiated web experience with a world-class commerce backend – this is headless. BigCommerce has spent years investing in our platform APIs and integration capabilities to enable headless commerce as a full-featured option. IDC MarketScape’s positioning of us as a Leader in its headless digital commerce evaluation confirms the efficacy and value we provide businesses seeking experience-led headless ecommerce.
Spryker Systems Raises $130 Million in Venture Capital to Build Out its Technology for Developing B2B Ecommerce Sites & Online Marketplaces
Spryker Systems GmbH, a six-year-old provider of ecommerce technology, has raised more than $130 million in venture capital to build out its technology for developing B2B ecommerce sites and online marketplaces and grow its market in the United States. The Berlin company, whose technology is used by more than 150 companies involved in B2B and retail ecommerce, says it also plans to develop a third-party technology “AppStore.” The funding—in a financing round from investment firms TCV, One Peak, Project A and Silicon Valley Bank—brings Spryker’s value to $500 million, the company says.