Proptech unicorn NoBroker has raised $5 million from technology giant Google in an extended Series E round, through which it had earlier secured $210 million of funding in November 2021. The investment has been made from Google’s $10 billion India Digitization Fund, which was announced by CEO Sundar Pichai in 2020. Google joins NoBroker’s existing investors General Atlantic, Tiger Global and Moore Strategic Ventures in the Series E round.
Google Cloud’s AI Infrastructure has enabled ConvoZen.AI to build and serve a series of custom models to empower businesses to drive outcomes like Agent Performance Management, Customer Insights and Contact Centre Automations with AI. These models are optimised for cost-performance at scale and are trained from millions of complex customer scenarios that NoBroker handles. The platform plugs in with all customer engagement channels including calls, meetings, chats and social media to enable businesses to leverage Generative AI led automations in customer conversations.
