Zendesk | Complete Customer Service Solution

Zendesk is one of the oldest cloud-based customer service platforms sold on a software-as-a-service (SaaS) model. It offers an enormous array of tools, including a helpdesk, email marketing, live chat, sales, employee engagement, and customer engagement software. Customers and employees are more than interactions, they are human. Give them faster, more personalised experiences using AI trained in the art of customer service. Amaze customers, support your team and transform your business with Zendesk AI—the complete AI solution for customer experience. Meet Zendesk AI Agents, the most autonomous bots in CX. They know how to work alone and alongside your human agents. AI-powered Zendesk Workforce Management and Quality Assurance optimise team productivity, and elevate your service.